You can register for free by clicking the "Sign Up" button in the User section on our homepage. You can instantly take advantage of discounts and promotions exclusive to our members.

Yes, there is no obligation to become a member. You can place an order by selecting the "Continue Without Membership" option and simply entering your address information while confirming your cart.

By clicking on the "Forgot My Password" link on the login page and entering your email address, you can set a new password using the reset link that you receive.

After logging into your account, you can edit all your information under the "My Account" panel in the "Profile Information" and "Address" tabs.

Yes, you can define separate addresses for your home, workplace, or relatives in different cities, and select them with a single click when placing an order.

You can easily make your membership cancellation and personal data deletion requests by sending an email to destek@kibristeknoloji.com

Your order will be sent with a tracking link via SMS when it is shipped. You can also track the entire process in real-time from the "My Account > My Orders" page.

If your order has not been shipped, you can cancel or change it through our support line. For products that have been shipped, the return process will be applied. Additionally, you can write directly for return procedures from the order details in the my orders section.

Yes. You can request it by checking the "Corporate Invoice" option in the order steps and entering the Company Name, Tax Office, and Tax Number.

Orders placed by 4:00 PM on weekdays for Girne and Lefkoşa will be shipped the same day. The delivery time for Mağusa, Güzelyurt, and other regions is 3 business days. In the case of paid shipping options, deliveries are made on the same day.

There is no cart limit on our website. Shipping is completely free throughout Cyprus for your purchases.

The cargo personnel will call you. If you are not found at your address, your package will be taken to the branch and transferred to the next shipping schedule.

Online payment with credit card and crypto, we have options for bank transfer/EFT to our local bank accounts or cash/card payment on delivery.

Our installment options for credit cards from local banks operating in Cyprus are available at cash price or with an installment difference.

For cash payments made at the door, no additional service fees or commissions are charged beyond the total order amount. The situation with credit cards varies according to bank rates.

Yes, our website has a 256-bit SSL security certificate. Your payments are made directly through the bank's infrastructure using the SMS verified 3D Secure system.

No. Your card information is not stored on our servers or in our database in any way; it is transmitted directly to the secure screen of the relevant bank.

After completing your order, it is sufficient to write "Your Order Number" in the description section when transferring to our specified account numbers. You can also get assistance regarding this matter through the support channels on our website.

Yes, you can return the product you purchased within 14 days from the date you received it, provided it is in its original box, packaging, and includes the invoice. This is subject to exceptions and the limits of the right of withdrawal.

Returns of products with opened packaging, protective seals, or gelatins, used items, hygiene-sensitive products (such as headphones, etc.), or those containing software licenses cannot be accepted. You can visit our Easy Return management page for detailed information.

Once the product reaches our center and is technically inspected, it will be approved and returned to your bank within 10 business days. The reflection time on your card depends on your bank.

All electronic products available on our website come with a minimum 2-year official service warranty in accordance with the laws of the TRNC importer and official distributor.

You can apply directly to our Nicosia Office's authorized service with the invoice and warranty document of your product. You can track the repair or warranty process in the Repairs section of the My Account area on our website.

User-induced damages such as drops, breaks, and liquid exposure are not covered by the warranty. However, authorized service centers provide repair and parts support for a fee.